Returns & Exchanges

At REGALROSE, we want you to be completely satisfied with your unique fashion pieces, which is why we offer a 30-day return window for all unworn items in their original packaging. Please note that for hygiene reasons, earrings and body jewelry cannot be returned unless faulty.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Items

Securely place your items in their original REGALROSE branded boxes and use a protective outer mailing bag to prevent damage during transit.

3

Ship the Parcel

Affix the generated return label to your package and drop it off at your nearest authorized carrier location, ensuring you keep a copy of your postage receipt.

4

Receive Your Refund

Once our quality control team inspects your return, we will process your refund to your original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing